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Travel Account Terms

Travel Accounts are valid for a period of up to 24 months from date of issuance, unless a shorter validity is shown on the PDF attached to your Welcome Email or advised to you upon issuance of the Travel Account in which case the shortest validity date applies.

Balance enquiries and card Travel Account validity can be obtained online or by calling the number displayed in the Welcome Email. Alternatively, these can also be obtained by calling +44 (0)161 440 6620.

Travel Accounts are not cheque guarantee, credit, or charge cards. Inspire will not accept liability for lost or stolen Travel Account details, fraudulent usage, or identity theft.

Travel Accounts can only be used for new travel bookings provided by Inspire only and cannot be used for bookings with other travel providers nor can they be used in conjunction with travel vouchers or other promotions.

Standalone Flight, Cruise, Eurotunnel, or Ferry products may be booked when using a Travel Account but will attract a booking fee which will be advised at the time of booking. Further travel product limitations may apply, details of such additional limitations are detailed in your Welcome Email when the Travel Account is selected through your employer’s employee benefit scheme.

Travel Accounts may be used to make new bookings for travel products of a higher price than the amount selected, on payment of the difference.

Travel Accounts can only be redeemed on new bookings and cannot be exchanged for cash or used to pay any other products, outstanding balances on an existing booking or to buy gift cards or e-gift cards.

If a booking with a Travel Account is subsequently changed or cancelled, any money owing will be refunded back to the original form of payment(s) used to make the booking.

Illustrative Example: a calculated refund of £600 due to cancellation on a £1,000 payment for a booking, where £200 (20%) was paid with a Travel Account, and £800 (80%) was paid on a credit card, would result in £120 (20% of calculated refund amount) refund on to the original Travel Account used on the booking and £480 (80% of calculated refund amount) refund back to the original payment card used.

If you do not use the entire balance on the Travel Account, the remaining balance will be updated after each transaction

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Travel Account Terms

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